athenahealth

Postpartum Care Capstone

Adapting the patient portal to be sensitive to the needs of new mothers

Dates

Jan 2021 - May 2021

Role

Master’s Capstone Designer

Context

With medical intelligence streamlining intake and symptom gathering , providers are able to focus on diagnosing efficiently and accurately, averaging 89 seconds per visit on asynscronous visits.

Understanding how to help new mothers

Adapting the patient portal to be sensitive to new mothers’ needs

See full project

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Next: Playground

athenahealth

Postpartum Care Capstone

Adapting the patient portal to be sensitive to the needs of new mothers

Dates

Jan 2021 - May 2021

Role

Master’s Capstone Designer

Context

With medical intelligence streamlining intake and symptom gathering , providers are able to focus on diagnosing efficiently and accurately, averaging 89 seconds per visit on asynscronous visits.

Understanding how to help new mothers

Adapting the patient portal to be sensitive to new mothers’ needs

See full project

Back to: Home

Next: Playground

athenahealth

Postpartum Care Capstone

Adapting the patient portal to be sensitive to the needs of new mothers

Dates

Jan 2021 - May 2021

Role

Master’s Capstone Designer

Context

Healthcare is not one-size-fits-all, and the online patient portal experience should reflect that. Design should be sensitive to the needs of many patient types, including postpartum mothers, who might need more support than most.

Understanding how to help new mothers

Adapting the patient portal to be sensitive to new mothers’ needs

See full project